Frequently Asked Questions

Yes, during your subscription expiration time, you will be able to get it free. You can download the plugin manually from our server or can update it automatically through out from your WordPress plugin section like other regular plugin.

Is It permissible to use the plugin when my licence expires?

Yes, It’s permissible to use our plugin even after your license expires. According to our license policy, you will no longer receive latest updates and support for the plugin.

How can I enter the Company name and VAT in the Billing information?

Just reach us over chat or support ticket at support@codesolz.net within your company and vat details. We’ll regenerate your invoice with your given information.

Is It permissible to use my licence in a testing/development site?

You don’t require license to use it on testing or development website. You are free to use it on any development website.

What payment methods are accepted?

We are using PayPal for accepting payment. It allows to pay from all the major card supported by PayPal, like as : Visa, MasterCard, American Express, Discover, American Express, Diners, JCB, PIN debit cards with the Visa or MasterCard logo, Debit cards with the Visa or MasterCard log and more.

What to do when any other plugin conflicts with our plugins?

We are continuously developing this plugin and much aware of any kind of issue.

We always welcome your bug report and feature request and we appreciate for this as well. We believe, your bug reporting and feature requests helps us to make our plugin more powerful and robust.

Write to us directly at support@codesolz.net for faster response or option ticket in our support center at - http://support.codesolz.net/public/create-ticket

We’ve a dedicated team appointed there to fix theme and plugin compatibility issue.

I purchased an Item, but files are not there to download

It takes a few minutes to verify purchase & payment. Within five to ten minutes, you can download your purchased item file. You will get an automatic email to your email address with the download information. If you face any problem talk to our live chat or write to us at support@codesolz.net

How can I claim refund

We at CodeSolz,try to release plugins with features to satisfy your purchase 100%. If you find anything wrong with our plugin functionality, we try our best to squash it out immediately. But regardless of that, if you are not satisfied with your purchase, don’t worry. We offer a 30 days money back guarantee. Read More..